Relationship Banking Associate I — Grow & Advise Clients

Fifth Third Bank; Mount Pleasant (SC); Presencial; USD 38.000 - 46.000; Jornada completa

Descripción de la vacante

Fifth Third Bank in Mount Pleasant, South Carolina is seeking a Personal Banker I to deliver an exceptional customer experience by cultivating and expanding relationships. You will process teller transactions and work with platform staff to provide solutions across the customer lifecycle.

The role emphasizes consultative selling, knowledge of products, and adherence to risk controls. A high school diploma and customer service experience are required, with opportunities for incentive-based pay

Formación

• Minimum 6 months customer service experience.
• Ability to develop comfort with acquiring and deepening customer relationships.
• Professionally represent Fifth Third Bank in verbal and written communication.
• Exhibits business acumen.
• Demonstrated ability in making sound decisions.
• SAFE Act registration required at time of employment through the NMLS.

Responsabilidades

• Create a memorable customer experience by cultivating and enhancing relationships in an assigned book of business.
• Use a consultative approach to identify needs and tailor recommendations.
• Maintain working knowledge of products and processes offered.
• Collaborate with internal partners to ensure customer needs are met and problems resolved.
• Analyze customer credit data and financial information to align solutions with needs.
• Provide customer support reinforcing the value of technology.
• Process teller transactions and adhere to balancing guidelines.
• Follow the Bancorp Code of Business Conduct and Ethics and related policies.
• Other duties as assigned.

Conocimientos

Customer service

Consultative selling

Communication

Business acumen

Decision making

Risk management

Educación

High School Diploma

Descripción del empleo

Fifth Third Bank in Mount Pleasant, South Carolina is seeking a Personal Banker I to deliver an exceptional customer experience by cultivating and expanding relationships. You will process teller transactions and work with platform staff to provide solutions across the customer lifecycle.

The role emphasizes consultative selling, knowledge of products, and adherence to risk controls. A high school diploma and customer service experience are required, with opportunities for incentive-based pay