Relationship Banking Associate — Grow Customer Relationships

NBT; Village of Whitesboro (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

NBT is seeking a Relationship Banking Associate in Whitesboro, NY to deliver high-quality customer service and process routine banking transactions efficiently. You will identify customer needs and refer opportunities to business partners while assisting with basic consumer deposits.

Ideal candidates have a high school diploma and at least one year in banking or customer service. Strong communication, teamwork, and computer skills are essential.

Qualifications

• High School Diploma or equivalent required.
• Minimum one year experience in related banking positions or equivalent sales/customer service experience.

Responsibilities

• Process routine transactions and account servicing with high accuracy.
• Identify customer needs and refer sales opportunities to appropriate partners.
• Support new deposit account opening and maintain security controls.

Skills

Active listening

Communication

Needs analysis

Organizational skills

Teamwork

Computer skills

Education

High School Diploma or Equivalent

1 year related banking or sales/customer service experience

Job description

NBT is seeking a Relationship Banking Associate in Whitesboro, NY to deliver high-quality customer service and process routine banking transactions efficiently. You will identify customer needs and refer opportunities to business partners while assisting with basic consumer deposits.

Ideal candidates have a high school diploma and at least one year in banking or customer service. Strong communication, teamwork, and computer skills are essential.