Relationship Banking Associate: Grow Client Partnerships

Guaranty Bank; Joplin (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Guaranty Bank in Missouri is seeking an Associate Relationship Banker in Retail Banking to deepen relationships with consumer and business clients and provide exceptional service. You will process transactions and cross-sell bank products to meet client needs.

Responsibilities include opening and managing accounts, handling deposits and transfers, and collaborating with lending teams to grow the client base while ensuring compliance with policies and privacy requirements.

Qualifications

• High school diploma or equivalent required.
• At least 1 year banking or client-service experience with cash handling.
• Ability to perform lending, sales, or account management.
• Excellent client service and communication skills.
• Ability to multitask in a fast-paced environment.
• Accurate data entry using banking software and Microsoft 365.

Responsibilities

• Build long-term client relationships and provide banking solutions.
• Open and oversee accounts for clients.
• Process deposits, withdrawals, transfers, and loan payments.
• Address client questions and resolve issues.
• Onboard new clients with follow-up communications.
• Collaborate with lending teams to develop new clients.
• Maintain knowledge of internal policies and regulatory requirements.
• Explain rates and charges to clients while complying with privacy rules.
• Handle wires, stop payments, and other banking services.

Skills

Client service

Cash handling

Data entry

Sales

Lending knowledge

Account management

Decision making

Interpersonal skills

Microsoft 365

Education

High school diploma or equivalent

Tools

Banking software

Microsoft 365

Job description

Guaranty Bank in Missouri is seeking an Associate Relationship Banker in Retail Banking to deepen relationships with consumer and business clients and provide exceptional service. You will process transactions and cross-sell bank products to meet client needs.

Responsibilities include opening and managing accounts, handling deposits and transfers, and collaborating with lending teams to grow the client base while ensuring compliance with policies and privacy requirements.