Relationship Banking Associate - Elevate Client Experience

Aumni; Wilkinsburg (Allegheny County); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health care coverage

On-site health centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase & Co. in Wilkinsburg, PA, seeks an Associate Relationship Banker to deliver exceptional service at the branch, welcoming clients and offering financial solutions using Chase Mobile App and digital tools.

The role emphasizes hospitality, accurate product guidance, and robust relationship building. The position requires strong communication, problem-solving, and the ability to work weekend/evening hours.

Qualifications

• High school degree, GED, or foreign equivalent.
• Weekend/evening branch hours required.
• Sales experience in Retail/Financial Services preferred.

Responsibilities

• Provide attentive, hospitality-driven service to clients.
• Assist walk-ins and scheduled clients in person and by phone.
• Educate clients on technology solutions such as Chase Mobile App and Chase.com.
• Learn products and procedures to advise on banking solutions with specialists as needed.
• Adhere to banking policies, procedures and regulatory requirements.

Skills

Excellent communication skills

Client experience focus

Issue resolution

Relationship banking knowledge

Branch hours flexibility

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. in Wilkinsburg, PA, seeks an Associate Relationship Banker to deliver exceptional service at the branch, welcoming clients and offering financial solutions using Chase Mobile App and digital tools.

The role emphasizes hospitality, accurate product guidance, and robust relationship building. The position requires strong communication, problem-solving, and the ability to work weekend/evening hours.