Relationship Banking Associate — Digital-First Growth

U.S. Bank; Burlington (IA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid time off

Parental leave

Job summary

U.S. Bank in Burlington, IA is seeking a Relationship Banker to engage customers across in-person, by appointment, and digital channels. You will assess financial needs, educate on deposit and loan products, and process basic transactions with a digital-first mindset.

Open accounts, provide tailored solutions, and build lasting client relationships through proactive outreach. Compliance with NMLS registration is required for applicable roles and responsibilities.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Customer-service oriented with ability to learn banking products and policies.

Responsibilities

• Build relationships with clients through in-person, appointment, and digital channels.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on deposit and loan products and self-service digital tools.
• Collaborate with branch team to deliver exceptional client experiences.

Skills

Relationship-building

Customer service

Interpersonal skills

Digital product knowledge

Communication

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank in Burlington, IA is seeking a Relationship Banker to engage customers across in-person, by appointment, and digital channels. You will assess financial needs, educate on deposit and loan products, and process basic transactions with a digital-first mindset.

Open accounts, provide tailored solutions, and build lasting client relationships through proactive outreach. Compliance with NMLS registration is required for applicable roles and responsibilities.