Relationship Banker I: Digital Banking & Client Growth

U.S. Bank; Los Angeles (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

11 paid holidays

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. The role focuses on building trust, assessing banking needs, and educating clients on deposit and loan products while leveraging a digital-first approach.

The position involves opening accounts, processing requests, and collaborating with branch teams to ensure an excellent client experience. NMLS registration may apply for licensed activities.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Builds and fosters relationships with clients via proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs, engaging and communicating effectively.
• Maintains knowledge of consumer and business banking products and services, including digital products and self-service technologies.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Opens new consumer and business accounts, completes service requests and submits credit applications.

Skills

Relationship building

Communication

Bank policies

Customer service

Digital banking

Needs assessment

Recommendations

Financial services

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. The role focuses on building trust, assessing banking needs, and educating clients on deposit and loan products while leveraging a digital-first approach.

The position involves opening accounts, processing requests, and collaborating with branch teams to ensure an excellent client experience. NMLS registration may apply for licensed activities.