Relationship Banker — Digital-First Client Advisor

U.S. Bank; North Liberty (IA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation and holidays

Disability insurance

Parental leave

Employee incentive programs

Job summary

U.S. Bank in Iowa City and North Liberty seeks a Relationship Banker to advise customers on deposits, loans and digital banking solutions.

The role emphasizes building trusted relationships through in-person, appointment, and virtual interactions, with a digital-first mindset and a strong customer service focus. The successful candidate will handle new accounts, service requests, and credit applications, and participate in team partnerships to deliver an exceptional client experience.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of retail banking experience or equivalent training.
• NMLS registration is required under SAFÉ Act and Regulation Z.

Responsibilities

• Builds relationships with clients through proactive outreach and follow up.
• Engages and communicates effectively with clients across channels.
• Develops knowledge of banking products and services, including digital solutions.
• Opens new consumer and business accounts, processes requests and credit applications.
• Educates clients on digital products and self-service options to meet needs.

Skills

Relationship building

Client communication

Digital products knowledge

Customer service

Digital first mindset

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank in Iowa City and North Liberty seeks a Relationship Banker to advise customers on deposits, loans and digital banking solutions.

The role emphasizes building trusted relationships through in-person, appointment, and virtual interactions, with a digital-first mindset and a strong customer service focus. The successful candidate will handle new accounts, service requests, and credit applications, and participate in team partnerships to deliver an exceptional client experience.