Relationship Banking Associate

TD; Hyattsville (MD); On-site; USD 33,000 - 43,000; Full time

Job summary

TD Bank in Hyattsville, Maryland is seeking a client-focused banking professional to deliver everyday banking and basic consumer support. You will assist clients at the teller window, open and maintain basic accounts, and connect customers with the right TD partners while upholding risk and regulatory standards.

Candidates should have a high school diploma or GED and 1+ year of client-facing experience, with cash-handling background preferred.

Qualifications

• High school diploma or GED.
• 1+ years demonstrated experience working with clients (volunteering, education, military experience acceptable).
• Teller or cash-handling experience preferred.
• Ability to work during operating hours including evenings, weekends and holidays.
• Ability to complete required job-related training upon hire.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Notary license preferred.

Responsibilities

• Orchestrates the overall client experience by managing client flow and referrals to appropriate partners.
• Serves as a hospitality ambassador delivering consistent, relationship-driven client experiences.
• Creates personalized, client-first interactions to build trust and ongoing relationships.
• Educates clients on banking products, services, and digital capabilities to enhance convenience and financial well-being.
• Engages in proactive outreach, including scheduling appointments for consumer account needs and deepening opportunities.
• Balances client needs with policy adherence and risk awareness to ensure compliant outcomes.
• Advocates for clients with empathy, integrity and a long-term perspective.

Skills

Excellent communication

Strong organization

Problem solving

Attention to detail

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank in Hyattsville, Maryland is seeking a client-focused banking professional to deliver everyday banking and basic consumer support. You will assist clients at the teller window, open and maintain basic accounts, and connect customers with the right TD partners while upholding risk and regulatory standards.

Candidates should have a high school diploma or GED and 1+ year of client-facing experience, with cash-handling background preferred.