Relationship Banking Associate: Client Experience

TD Bank Group; Broomall (PA); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank Group is seeking a customer-focused associate in Broomall, PA to deliver everyday banking services with accuracy and empathy. You will greet clients, perform routine transactions, and guide customers to appropriate specialists while maintaining compliance with TD’s risk standards.

The role requires excellent communication and reliability in a fast-paced environment. The ideal candidate will have 1+ years of client-facing experience, strong organizational skills, and a commitment to

Qualifications

• High school diploma or GED required.
• 1+ years of experience in client-facing roles preferred; cash-handling experience a plus.
• Strong communication and problem-solving abilities; proficient with Microsoft Office.

Responsibilities

• Serve as first point of contact for clients, handling inquiries and basic transactions.
• Assist with everyday banking needs, explain products/services, and refer clients to specialists as appropriate.
• Maintain accuracy and compliance in all transactions while delivering a high-touch, hospitality-focused experience.

Skills

Cash handling

Customer service

Communication

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank Group is seeking a customer-focused associate in Broomall, PA to deliver everyday banking services with accuracy and empathy. You will greet clients, perform routine transactions, and guide customers to appropriate specialists while maintaining compliance with TD’s risk standards.

The role requires excellent communication and reliability in a fast-paced environment. The ideal candidate will have 1+ years of client-facing experience, strong organizational skills, and a commitment to