Relationship Banking Associate

TD Bank, N.A.; Hendersonville (NC); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank, N.A. in Hendersonville, NC is seeking a customer-focused role to manage client flow and deliver everyday banking services with accuracy and care.

The role acts as the first contact for inquiries and referrals while building trusted relationships and guiding clients through banking options with a high-touch experience. The position requires a high school diploma or GED and 1+ years of client-facing experience, with evenings, weekends, and holidays as needed.

Qualifications

• High school diploma or GED required; 1+ years experience working with clients.
• Teller or cash-handling experience in a financial institution preferred.
• Ability to work evenings, weekends and holidays as scheduled.
• Completes required job-related training upon hire.
• Strong organizational skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with concise, clear and consistent delivery.
• Demonstrated problem-solving, independent work, and deadline control.
• Notary License preferred; proficient in Microsoft Office.

Responsibilities

• Orchestrates client flow and serves as first contact for inquiries, issues and referrals.
• Delivers hospitality ambassador experience and relationship-driven service.
• Educates clients on banking products and digital capabilities to enhance convenience.
• Schedules appointments for consumer account needs and deepens opportunities.
• Balances client needs with policy adherence and risk awareness.

Skills

Communication skills

Organization skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank, N.A. in Hendersonville, NC is seeking a customer-focused role to manage client flow and deliver everyday banking services with accuracy and care.

The role acts as the first contact for inquiries and referrals while building trusted relationships and guiding clients through banking options with a high-touch experience. The position requires a high school diploma or GED and 1+ years of client-facing experience, with evenings, weekends, and holidays as needed.