Relationship Banking Associate

TD; Groveland (MA); On-site; USD 63,039,000 - 79,515,000; Full time

Job summary

TD Bank is seeking a frontline Teller in Groveland, MA. The role centers on delivering everyday banking with accuracy and a high level of customer service, fostering relationships and guiding clients to the right solutions while adhering to risk and regulatory standards.

Candidates should have a high school diploma or GED and at least 1 year of client-facing experience; cash-handling experience is preferred. Evening/weekend availability is required.

Qualifications

• High school diploma or GED required.
• 1+ years demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours including evenings, weekends and holidays as scheduled.
• Notary License preferred.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as the hospitality ambassador for the financial center, delivering consistent client experiences.
• Creates personalized, client-first interactions that build trust and deepen relationships.
• Educates clients on banking products, services, and digital capabilities to enhance convenience and support financial well-being.
• Engages clients through proactive outreach and scheduling appointments for consumer account needs.

Skills

Customer service

Communication

Cash handling

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank is seeking a frontline Teller in Groveland, MA. The role centers on delivering everyday banking with accuracy and a high level of customer service, fostering relationships and guiding clients to the right solutions while adhering to risk and regulatory standards.

Candidates should have a high school diploma or GED and at least 1 year of client-facing experience; cash-handling experience is preferred. Evening/weekend availability is required.