Entry-Level Personal Banker | Customer-Focused

TD; Norwood (MA); On-site; USD 49,000 - 64,000; Full time

Job summary

TD Bank in Norwood, MA is seeking a Customer Service/ Teller role to serve as the hospitality ambassador of the financial center. You will deliver accurate everyday banking transactions, educate clients on products, and help them reach their financial goals with compliant, risk-aware service.

The position requires a High school diploma or GED, 1 year of client-facing experience, and cash-handling ability. Evening/weekend availability and strong communication skills are essential.

Qualifications

• High school diploma or GED.
• 1 year demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Demonstrated effective problem-solving skills.
• Notary License preferred.

Responsibilities

• First point of contact for clients as they serve as the hospitality ambassador of the bank location.
• Delivers accurate, efficient everyday banking transactions while deepening relationships by proactively identifying needs and opportunities.
• Educates clients on products and self-serve solutions while using insights to recommend solutions.
• Performs a broad range of client transactions within established limits.
• Identifies and assesses client problems in straightforward situations and escalates non-standard issues internally.

Skills

Customer service

Cash handling

Microsoft Office

Education

High school diploma or GED

1 year demonstrated experience with clients

Teller or cash-handling experience in a financial institution

Ability to work evenings, weekends and holidays

Strong organization skills

Excellent communication skills

Problem-solving skills

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank in Norwood, MA is seeking a Customer Service/ Teller role to serve as the hospitality ambassador of the financial center. You will deliver accurate everyday banking transactions, educate clients on products, and help them reach their financial goals with compliant, risk-aware service.

The position requires a High school diploma or GED, 1 year of client-facing experience, and cash-handling ability. Evening/weekend availability and strong communication skills are essential.