Relationship Banking Associate

TD; Washington (District of Columbia); On-site; USD 32,000 - 43,000; Full time

Job summary

TD in Washington, DC seeks a client-focused team member to handle everyday banking, assist with consumer accounts, and deliver a high-touch experience. You will greet clients, process transactions, and guide customers through TD’s services with accuracy and empathy.

The role requires at least a high school diploma and 1+ year of client-facing experience, with flexibility for evenings and weekends. Notary license is a plus, and Microsoft Office skills help manage daily tasks.

Qualifications

• 1+ years demonstrated experience working with clients.
• Strong communication and organizational skills.
• Ability to work during evenings, weekends and holidays as scheduled.

Responsibilities

• Orchestrates the overall client experience by managing client flow and inquiries.
• Delivers hospitality as an ambassador for the bank location.
• Educates clients on banking products and digital capabilities to enhance convenience.
• Engages in proactive outreach and referrals to specialists when needed.
• Handles routine transactions within set financial limits and policies.

Skills

Customer service

Relationship building

Communication skills

Education

High school diploma

Notary license

Tools

Microsoft Office

Job description

TD in Washington, DC seeks a client-focused team member to handle everyday banking, assist with consumer accounts, and deliver a high-touch experience. You will greet clients, process transactions, and guide customers through TD’s services with accuracy and empathy.

The role requires at least a high school diploma and 1+ year of client-facing experience, with flexibility for evenings and weekends. Notary license is a plus, and Microsoft Office skills help manage daily tasks.