Relationship Banking Associate

JP Morgan Chase; Colorado Springs (CO); On-site; USD 42,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand and culture with hospitality, using the latest banking solutions and cutting-edge financial technology to deliver attentive service and memorable experiences in the branch.

You will build trusted relationships with clients, share product knowledge to help them reach financial goals, assist with day‑to‑day transactions and new accounts, and collaborate with the team to ensure seamless service while complying with policies.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear and polite communication.
• Ability to learn products, services, and procedures quickly.
• Ability to work collaboratively in a branch team.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow with a tablet, and scheduling meetings.
• Open new accounts and service existing accounts in compliance with policies and regulations.
• Educate and assist clients with day-to-day transactions and digital self-service tools.
• Build relationships by listening, asking questions, and sharing product knowledge to help achieve financial goals.
• Handle branch operations including cash devices while following bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand and culture with hospitality, using the latest banking solutions and cutting-edge financial technology to deliver attentive service and memorable experiences in the branch.

You will build trusted relationships with clients, share product knowledge to help them reach financial goals, assist with day‑to‑day transactions and new accounts, and collaborate with the team to ensure seamless service while complying with policies.