Relationship Banking Advisor — Grow Client Solutions

U.S. Bank; Selma (CA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Holiday pay

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker who helps clients by assessing banking needs, processing accounts and loans, and educating customers on digital tools. You will open consumer and business accounts, support branch operations, and work with partners to deliver a high-quality client experience.

Role requires NMLS registration, a high school diploma, and customer-service excellence. The position is based at a U.S.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience.
• Proven ability to build and foster relationships with clients.
• Strong communication and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Skills

Relationship building

Customer service

Communication skills

Digital banking

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker who helps clients by assessing banking needs, processing accounts and loans, and educating customers on digital tools. You will open consumer and business accounts, support branch operations, and work with partners to deliver a high-quality client experience.

Role requires NMLS registration, a high school diploma, and customer-service excellence. The position is based at a U.S.