Relationship Banking Advisor - Customer-Centric Banker

Coca-Cola Beverages Northeast; Village of Sidney (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

11 paid holidays

Medical, Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Job summary

Community Financial System, Inc. (CFSI) is hiring for a Relationship Banking Representative to act as a frontline ambassador and deliver an end-to-end banking experience.

The role blends teller duties with consultative service, focusing on building trust and relationships with customers. The position emphasizes customer education on digital banking tools, cross-functional teamwork, and adherence to internal controls and security standards.

Qualifications

• Two years of customer service and/or banking experience preferred.
• Ability to attend training and travel as needed.
• Strong communication and problem-solving skills.

Responsibilities

• Deliver a welcoming, professional customer experience in-branch.
• Open new accounts and support routine banking transactions.
• Educate customers on features, benefits, and digital tools.

Skills

Interpersonal skills

Customer service

Banking knowledge

Digital tools proficiency

Education

High School Diploma or GED

Tools

Microsoft Office

Banking systems

Job description

Community Financial System, Inc. (CFSI) is hiring for a Relationship Banking Representative to act as a frontline ambassador and deliver an end-to-end banking experience.

The role blends teller duties with consultative service, focusing on building trust and relationships with customers. The position emphasizes customer education on digital banking tools, cross-functional teamwork, and adherence to internal controls and security standards.