Relationship Banking Advisor

U.S. Bank; Topeka (KS); On-site; USD 30,000 - 37,000; Full time

Job summary

U.S. Bank is seeking a Client Relationship Consultant in Topeka, KS, to engage customers across channels and provide tailored banking guidance. The role emphasizes proactive outreach, learning client needs, and promoting digital self‑service options.

Responsibilities include opening accounts, processing requests, and partnering with the branch team to ensure a positive client experience while maintaining compliance with licensing and security requirements.

Qualifications

• High school diploma or equivalent required.
• Typically four to five years of retail banking experience.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies client needs and communicates banking solutions.
• Educates clients on digital products and self‑service options.
• Opens new consumer and business accounts and processes service requests.
• Delivers a consistent, optimal client experience with accurate processing.
• Collaborates with branch teammates to serve clients effectively.

Skills

Relationship building

Customer service

Communication

Digital products

Retail banking experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant in Topeka, KS, to engage customers across channels and provide tailored banking guidance. The role emphasizes proactive outreach, learning client needs, and promoting digital self‑service options.

Responsibilities include opening accounts, processing requests, and partnering with the branch team to ensure a positive client experience while maintaining compliance with licensing and security requirements.