Relationship Banking Advisor

Citizens Bank; Springfield (MA); On-site; USD 34,440 - 43,050; Full time

Benefits offered by this job

Comprehensive health care coverage

401K with corporate match

Tuition assistance

Paid time off for volunteering

Job summary

Citizens Bank in Springfield, MA, is seeking Citizens Bankers to forge lasting relationships with customers and provide trusted financial advice. You will support customers in spending, saving, borrowing, and investing needs while collaborating with departmental partners.

This role requires strong communication skills and a commitment to help customers achieve their financial goals and includes competitive benefits like health care coverage and opportunities for career growth.

Qualifications

• 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals.
• Ability to effectively ask questions and identify needs to improve the customer relationship.
• Self-motivated, confident and ability to multitask effectively.

Responsibilities

• Provide recommendations and assist customers with financial solutions.
• Collaborate with partners in Wealth Management, Mortgage and Business Banking.
• Make outbound calls to acquire new customers.

Skills

Sales experience

Customer service experience

Problem-solving skills

Digital technology skills

Relationship building

Education

High School degree or GED

Job description

Citizens Bank in Springfield, MA, is seeking Citizens Bankers to forge lasting relationships with customers and provide trusted financial advice. You will support customers in spending, saving, borrowing, and investing needs while collaborating with departmental partners.

This role requires strong communication skills and a commitment to help customers achieve their financial goals and includes competitive benefits like health care coverage and opportunities for career growth.