Relationship Banker: Trusted Advice & Digital Banking

U.S. Bank; Mount Pleasant (IA); On-site; USD 57,308,000 - 66,125,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Paid vacation

401(k)

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across multiple channels, offering guidance on deposit and loan products while leveraging digital services. You will open accounts, process requests, and support clients with a digital-first approach.

The role emphasizes building trustful relationships, proactive outreach, and a strong knowledge of banking products to meet each customer's financial goals.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Strong customer service and interpersonal skills.
• Experience with digital self-service banking products and channels.
• Ability to communicate effectively with clients and colleagues.

Responsibilities

• Build relationships with clients across in-person, appointment, and virtual channels.
• Identify customer needs and present suitable deposit/loan solutions.
• Open new accounts and process service requests with accuracy.
• Educate clients on digital products and self-service options.

Skills

Relationship building

Customer service

Digital products

Communication

Financial services knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across multiple channels, offering guidance on deposit and loan products while leveraging digital services. You will open accounts, process requests, and support clients with a digital-first approach.

The role emphasizes building trustful relationships, proactive outreach, and a strong knowledge of banking products to meet each customer's financial goals.