Relationship Banker II: Digital-First Financial Guidance

Us Bank; Manhattan Beach (CA); On-site; USD 77,997,000 - 95,304,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to build trusted relationships with customers by meeting face-to-face and advising on deposit and loan options. The role includes opening accounts, processing transactions, and guiding clients to digital banking tools.

You’ll use a digital-first approach to understand needs and recommend suitable financial solutions. This position emphasizes proactive outreach, collaboration with branch teams, and a strong knowledge of retail products.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or an equivalent mix of experience and training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs.
• Maintains knowledge of retail banking products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Opens new consumer and business accounts and processes service requests.

Skills

Relationship building

Customer service

Communication

Digital banking

Sales experience

Education

High school diploma

Tools

CRM software

Job description

U.S. Bank is seeking a Relationship Banker to build trusted relationships with customers by meeting face-to-face and advising on deposit and loan options. The role includes opening accounts, processing transactions, and guiding clients to digital banking tools.

You’ll use a digital-first approach to understand needs and recommend suitable financial solutions. This position emphasizes proactive outreach, collaboration with branch teams, and a strong knowledge of retail products.