Relationship Banker & Tech-Savvy Advisor

Civista Bancshares, Inc.; Bowling Green (OH); On-site; USD 25,000 - 30,000; Full time

Job summary

Civista Bank in Bowling Green, OH is seeking a Personal Banker to build customer relationships and deliver an exceptional experience. You will assess needs, recommend products, and refer partners to grow the branch while maintaining daily operations and cash controls.

Strong communication and tech skills are essential in a fast-paced environment. The role emphasizes personal growth, adherence to regulations, and helping customers use online and mobile banking tools to enhance their financial

Qualifications

• Customer service, sales, and cash handling experience preferred.
• Excellent oral, written and presentation skills.
• Detail oriented with the ability to work under deadlines with frequent interruptions.
• High School diploma or equivalent required.
• Above average knowledge of technology and willingness to adapt to new software technologies.
• Ability to work under deadlines with frequent interruption.

Responsibilities

• Creating an exceptional customer experience daily by delivering a personal touch, building relationships, assessing needs, recommending products and referring partners to our customers in order to grow the branch and the bank.
• Dedication to personal growth through daily learning. Adapting to current and new procedures and systems to grow the organization and the team.
• Ensuring Operational tasks are followed & completed daily.
• Execute customer requests with speed and accuracy.
• Maintain cash levels and outages within the parameters of the established guidelines.
• Constant, consistent communication internally and externally. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank.
• Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.

Skills

Customer service

Sales

Cash handling

Oral communication

Written communication

Presentation skills

Detail oriented

Education

High School diploma or equivalent

Job description

Civista Bank in Bowling Green, OH is seeking a Personal Banker to build customer relationships and deliver an exceptional experience. You will assess needs, recommend products, and refer partners to grow the branch while maintaining daily operations and cash controls.

Strong communication and tech skills are essential in a fast-paced environment. The role emphasizes personal growth, adherence to regulations, and helping customers use online and mobile banking tools to enhance their financial