Relationship Banker Team Lead - Growth & Coaching

Regions Bank; Helena (AL); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Helena, Alabama is seeking a Relationship Banker – Team Lead to meet customer needs and coach a banking team. You will guide branch activities, identify opportunities, and promote Regions’ financial solutions to clients in person and over the phone.

The role emphasizes leadership, customer service, and adherence to bank policies, with overtime eligibility and a focus on delivering personalized financial guidance.

Qualifications

• Two (2) years of banking, sales, and/or customer service experience.
• High School Diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.

Responsibilities

• Partner with the Branch Manager to guide and direct all branch activities.
• Achieve branch targets by identifying customer needs and offering Regions' solutions.
• Conduct outbound calls to expand relationships and acquire new customers.
• Partner with leadership on new business development and community financial wellness.
• Provide coaching to junior bankers to strengthen product knowledge.
• Educate customers on Regions’ Consumer and Business products and services.

Skills

Leadership skills

Strong communication

Customer focus

Relationship-building

Policy adherence

Digital banking knowledge

Education

Bachelor's degree

Job description

Regions Bank in Helena, Alabama is seeking a Relationship Banker – Team Lead to meet customer needs and coach a banking team. You will guide branch activities, identify opportunities, and promote Regions’ financial solutions to clients in person and over the phone.

The role emphasizes leadership, customer service, and adherence to bank policies, with overtime eligibility and a focus on delivering personalized financial guidance.