Relationship Banker – Personal Banking & Solutions

UMB Bank; Lincoln (NE); On-site; USD 39,000 - 57,000; Full time

Job summary

UMB Bank in Lincoln, Nebraska is seeking a Personal Banker to build strong customer relationships and confidently sell banking products and services. The role emphasizes understanding customer needs and delivering financial solutions while maintaining accurate branch processes.

You will receive extensive training on UMB's products and sales processes, work closely with leaders, and grow within Consumer Banking as part of a supportive team that values mentorship and career development.

Qualifications

• Must have HS Diploma or equivalent.
• At least 1 year of experience in a retail environment engaging customers and making product recommendations.
• Ability to obtain NMLS registration within 90 days.
• Reliable transportation and ability to work branch hours, including weekends and some evenings.

Responsibilities

• Asking personalized questions to convert transactions, account maintenance and other routine service requests into cross-sell conversations.
• Personally creating sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks.
• Achieving daily key performance metrics while balancing competing priorities.
• Learning processes like transactions, managing a cash drawer and completing bank documentation that you perform per standards.
• Other job duties as assigned.

Education

HS Diploma

Job description

UMB Bank in Lincoln, Nebraska is seeking a Personal Banker to build strong customer relationships and confidently sell banking products and services. The role emphasizes understanding customer needs and delivering financial solutions while maintaining accurate branch processes.

You will receive extensive training on UMB's products and sales processes, work closely with leaders, and grow within Consumer Banking as part of a supportive team that values mentorship and career development.