Relationship Banker: Personal Banking & Lending Advisor

NBT Bank; Concord (NH); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Generous Paid Time Off

Parental Leave

Comprehensive Medical Coverage

Dental and Vision Coverage

401(k) with employer matching

Tuition Reimbursement

Employee Assistance Program

Job summary

NBT Bank is seeking a Relationship Banker in Concord, NH. The role focuses on delivering high-quality customer service, processing deposits and lending transactions, and educating customers on banking products.

The position emphasizes accuracy, compliance, and cross-selling in a community-focused environment. You will work with deposit accounts and consumer lending, handling inquiries, resolving issues, and maintaining strong customer relationships.

Qualifications

• Must have a High School Diploma or equivalent.
• Minimum one year experience in related banking positions preferred.
• Previous customer service, sales and consumer lending experience preferred.

Responsibilities

• Process daily transactions and account servicing with a high level of accuracy and efficiency.
• Provide consultative customer service to understand needs and deliver viable solutions and cross-sell.
• Participate in community events to support CRA goals and other duties as assigned.

Skills

Customer service

Sales experience

Consumer lending

Communication

Numerical skills

Credit reports reading

Decision Pro

Loan-to-Value calculations

Debt-to-Income calculations

Education

High School Diploma or Equivalent

Job description

NBT Bank is seeking a Relationship Banker in Concord, NH. The role focuses on delivering high-quality customer service, processing deposits and lending transactions, and educating customers on banking products.

The position emphasizes accuracy, compliance, and cross-selling in a community-focused environment. You will work with deposit accounts and consumer lending, handling inquiries, resolving issues, and maintaining strong customer relationships.