Relationship Banker – Oak Ridge | Grow Clients' Finances

Bank of America; Oak Ridge (TN); On-site; USD 36,000 - 52,000; Full time

Job summary

Bank of America is hiring in our branches to engage clients in the lobby and educate them on self-service options like mobile and online banking. You will perform cash transactions, answer questions, and connect clients to financial solutions that fit their goals.

Roles require strong communication, relationship-building, and adherence to regulatory guidelines. Weekend hours may be required and in-branch teams focus on delivering a superior client experience.

Qualifications

• Enthusiastic self-starter with a strong work ethic and client focus.
• Ability to build and nurture relationships with clients.
• Comfort with learning new information and technology platforms.
• Willing to work weekends or extended hours as needed.
• Cash handling or financial services exposure is a plus.

Responsibilities

• Executes the bank's risk culture and drives operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to act in clients' and bank's best interests.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls.
• Delivers a high-quality client experience, including cash transactions.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communication

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma or GED

Bachelor's Degree or related Associate's

Job description

Bank of America is hiring in our branches to engage clients in the lobby and educate them on self-service options like mobile and online banking. You will perform cash transactions, answer questions, and connect clients to financial solutions that fit their goals.

Roles require strong communication, relationship-building, and adherence to regulatory guidelines. Weekend hours may be required and in-branch teams focus on delivering a superior client experience.