Relationship Banker – NYC Metro

Bank of America

New York (NY)

On-site

USD 34,000 - 37,000

Full time

8 days ago

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Job summary

Bank of America is seeking a motivated Client Service Associate to engage clients in our lobby, educate them on self-service options, and accurately process cash transactions. You will build relationships, drive the client experience, and connect clients to solutions that meet their financial goals.

Candidates should be comfortable with high-volume environments, willing to work weekends, and travel to nearby financial centers as needed.

Qualifications

Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results, serving clients.
Collaborates effectively to get things done and builds strong relationships.
Delivers an experience that improves clients' financial lives and identifies solutions for client needs.
Communicates confidently with clients and educates on self-service banking.

Responsibilities

Executes the bank's risk culture and strives for operational excellence.
Builds relationships with clients to meet financial needs.
Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to laws and regulations.
Grows business knowledge by partnering with experts in small business, lending, and investments.
Manages financial center traffic, appointments, and outbound calls; drives the client experience.