Relationship Banker - Northern VA Market - Bilingual Spanish Required

Bank of America; Oakton (VA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Relationship Banker for the Northern Virginia market. This role is pivotal in enhancing clients' financial lives through personalized service and effective communication. As a key member of the team, you'll engage clients, educate them on banking solutions, and drive the client experience. The company fosters a diverse and inclusive environment, providing ample opportunities for professional growth and development. If you're a motivated self-starter with a passion for helping others achieve their financial goals, this is the perfect opportunity to make a meaningful impact.

Qualifications

• Strong work ethic with a focus on client interests.
• Ability to learn and adapt to new technologies.

Responsibilities

• Engage clients and assist with transactions through self-service resources.
• Build relationships to meet clients' financial needs.

Skills

Client Engagement

Cash Transaction Processing

Relationship Building

Problem-Solving

Bilingual Spanish

Communication

Time Management

Education

High School Diploma / GED

Bachelor’s degree or business relevant associate degree

Job description

Relationship Banker - Northern VA Market - Bilingual Spanish Required

Fairfax, Virginia; McLean, Virginia; Falls Church, Virginia; Annandale, Virginia; Burke, Virginia; Vienna, Virginia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Responsibilities:

1. Engage clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
2. Accurately and efficiently process cash transactions for clients as needed.
3. Have deep conversations with clients to gain in-depth knowledge of their financial and life priorities.
4. Connect clients to solutions that meet their financial goals.

Responsibilities:

1. Execute the bank's risk culture and strive for operational excellence.
2. Build relationships with clients to meet their financial needs.
3. Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
4. Grow business knowledge and network by partnering with experts in small business, lending, and investments.
5. Manage financial center traffic, appointments, and outbound calls effectively.
6. Drive the client experience.
7. Manage cash responsibilities.

Required Qualifications:

1. Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
2. Collaborate effectively to get things done, building and nurturing strong relationships.
3. Display passion, commitment, and drive to deliver an experience that improves our clients’ financial lives.
4. Confident in identifying solutions for new and existing clients based on their needs.
5. Communicate effectively and confidently, and engage all clients.
6. Ability to learn and adapt to new information and technology platforms.
7. Confident in educating clients on how to conduct simple banking transactions through self-service technologies.
8. Apply strong critical thinking and problem-solving skills to meet clients’ needs.
9. Efficiently manage time and capacity.
10. Bilingual Spanish Required

Desired Qualifications:

1. Experience in financial services and knowledge of the financial services industry, products, and solutions.
2. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
3. Six months of cash handling experience.
4. Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance.

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40