Relationship Banker - Northern VA Market - Bilingual Spanish Required

Bank of America; Fairfax (VA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Relationship Banker for the Northern VA Market who is bilingual in Spanish. This role involves engaging clients, assisting with transactions, and building lasting relationships to help them achieve their financial goals. The ideal candidate will be a motivated self-starter with a strong work ethic, capable of educating clients on self-service banking options while ensuring compliance with regulations. Join a diverse and inclusive workplace that values your contributions and offers opportunities for growth and development in the financial services sector. Make a difference in clients' financial lives while advancing your career in a supportive environment.

Qualifications

• Strong work ethic and focus on client interests.
• Ability to adapt to new information and technologies.
• Experience in financial services is a plus.

Responsibilities

• Engage clients to assist with transactions and educate on self-service resources.
• Build relationships to meet clients' financial needs.
• Manage cash responsibilities and drive client experience.

Skills

Bilingual Spanish

Customer Engagement

Cash Handling

Critical Thinking

Problem Solving

Relationship Building

Time Management

Education

High School Diploma / GED

Bachelor’s degree in business-related field

Tools

Mobile Banking

Online Banking

ATM

Job description

Relationship Banker - Northern VA Market - Bilingual Spanish Required

Fairfax, Virginia; McLean, Virginia; Falls Church, Virginia; Annandale, Virginia; Burke, Virginia; Vienna, Virginia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join us!

Job Responsibilities:

1. Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
2. Accurately and efficiently processing cash transactions for clients as needed.
3. Having deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connecting them to solutions that meet their financial goals.

Responsibilities:

1. Executes the bank's risk culture and strives for operational excellence.
2. Builds relationships with clients to meet financial needs.
3. Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
4. Grows business knowledge and network by partnering with experts in small business, lending, and investments.
5. Manages financial center traffic, appointments, and outbound calls effectively.
6. Drives the client experience.
7. Manages cash responsibilities.

Required Qualifications:

1. Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
2. Collaborates effectively to get things done, building and nurturing strong relationships.
3. Displays passion, commitment, and drive to deliver an experience that improves our clients’ financial lives.
4. Confident in identifying solutions for new and existing clients based on their needs.
5. Communicates effectively and confidently, and is comfortable engaging all clients.
6. Ability to learn and adapt to new information and technology platforms.
7. Confident in educating clients on how to conduct simple banking transactions through self-service technologies.
8. Applies strong critical thinking and problem-solving skills to meet clients’ needs.
9. Efficiently manages time and capacity.
10. Bilingual Spanish Required

Desired Qualifications:

1. Experience in financial services and knowledge of the financial services industry, products, and solutions.
2. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
3. Six months of cash handling experience.
4. Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance.

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40