Relationship Banker - Northern VA Market

Bank of America; Oakton (VA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Relationship Banker to enhance client experiences in Northern Virginia. This role emphasizes engaging clients through effective communication, assisting them with transactions, and building lasting relationships to meet their financial goals. The company values a diverse and inclusive workplace, offering opportunities for personal and professional growth. If you are a motivated individual with a passion for helping others and a knack for problem-solving, this position provides a fantastic opportunity to make a meaningful impact in the financial lives of clients.

Qualifications

• Enthusiastic self-starter with strong work ethic focused on client interests.
• Experience in financial services and successful sales in a goal-driven environment.

Responsibilities

• Engage clients to assist with transactions and educate on self-service resources.
• Build relationships with clients to meet their financial needs and goals.

Skills

Customer Engagement

Cash Transaction Processing

Relationship Building

Problem-Solving

Time Management

Sales Experience

Adaptability to Technology

Education

High School Diploma

Bachelor's Degree in Business or Finance

Tools

Mobile Banking

Online Banking

ATM Operations

Job description

Relationship Banker - Northern VA Market

Fairfax, Virginia; McLean, Virginia; Falls Church, Virginia; Annandale, Virginia; Burke, Virginia; Vienna, Virginia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Responsibilities:

1. Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
2. Accurately and efficiently processing cash transactions for clients as needed.
3. Having deep conversations with clients to gain in-depth knowledge of their financial and life priorities.
4. Connecting clients to solutions that meet their financial goals.
5. Executing the bank's risk culture and striving for operational excellence.
6. Building relationships with clients to meet their financial needs.
7. Following established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
8. Growing business knowledge and network by partnering with experts in small business, lending, and investments.
9. Managing financial center traffic, appointments, and outbound calls effectively.
10. Driving the client experience.
11. Managing cash responsibilities.

Required Qualifications:

1. Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
2. Collaborates effectively to get things done, building and nurturing strong relationships.
3. Displays passion, commitment, and drive to deliver an experience that improves our clients’ financial lives.
4. Confident in identifying solutions for new and existing clients based on their needs.
5. Communicates effectively and confidently, and is comfortable engaging all clients.
6. Ability to learn and adapt to new information and technology platforms.
7. Confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
8. Applies strong critical thinking and problem-solving skills to meet clients’ needs.
9. Efficiently manages time and capacity.
10. Focuses on results while acting in the best interest of the client.
11. Flexible to work weekends and/or extended hours as needed.

Desired Qualifications:

1. Experience in financial services and knowledge of financial services industry, products, and solutions.
2. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
3. Six months of cash handling experience.
4. Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance.

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40