Relationship Banker II: Trusted Guidance in Banking & Loans

US Bank; Encinitas (CA); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is hiring a Relationship Banker to build trusted client relationships by meeting face to face, assessing banking needs, and guiding customers to suitable deposit, loan, and digital products.

The role includes opening accounts, handling basic transactions, and collaborating with branch teammates to deliver strong service. The position requires NMLS registration and adherence to SAFÉ Act and Regulation Z, with background/credit checks as part of the process.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Thorough knowledge of retail banking products and services and branch policies.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Skills

Relationship building

Client communication

Digital banking knowledge

Sales experience

Job description

U.S. Bank is hiring a Relationship Banker to build trusted client relationships by meeting face to face, assessing banking needs, and guiding customers to suitable deposit, loan, and digital products.

The role includes opening accounts, handling basic transactions, and collaborating with branch teammates to deliver strong service. The position requires NMLS registration and adherence to SAFÉ Act and Regulation Z, with background/credit checks as part of the process.