Relationship Banker II: Growth, Incentives & Benefits

Regions Bank; Bristol (VA); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

401K with Company Match

Medical, Dental and Vision Benefits

Paid Vacation/Sick Time

Job summary

Regions Bank in Bristol, TN is seeking a Relationship Banker II to meet with customers and prospects to determine financial needs and offer products and guidance to achieve goals.

The role supports growth through outbound calls, fintech solutions, and advising on loans and deposits. Strong communication, customer focus, and cash-handling skills are essential for success in a team-oriented branch environment.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones.
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types.
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
• Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose.
• Owns and resolves customer issues.
• Refers customers to an internal team of experts when complex financial goals and needs are recognized.
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks.

Skills

Relationship building

Strong communication

Customer focus

Cash handling

Digital banking support

Multitasking

Attention to detail

Education

High School Diploma or GED

Bachelor’s degree

Job description

Regions Bank in Bristol, TN is seeking a Relationship Banker II to meet with customers and prospects to determine financial needs and offer products and guidance to achieve goals.

The role supports growth through outbound calls, fintech solutions, and advising on loans and deposits. Strong communication, customer focus, and cash-handling skills are essential for success in a team-oriented branch environment.