Relationship Banker II: Growth, Guidance & Digital Banking

Regions Bank; Baton Rouge (LA); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Life Insurance

Job summary

Regions Bank in Baton Rouge is seeking a Relationship Banker II to meet with customers and prospects, identify financial needs, and offer tailored Regions products and guidance. The role emphasizes sales experience, customer service, and a path for growth within retail banking.

Responsibilities include meeting branch targets, outbound calling, educating customers on loan/deposit products, and assisting with digital banking solutions.

Qualifications

• High School Diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones.
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types.
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
• Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose.
• Owns and resolves customer issues.
• Refers customers to an internal team of experts when complex financial goals and needs are recognized.
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks.

Job description

Regions Bank in Baton Rouge is seeking a Relationship Banker II to meet with customers and prospects, identify financial needs, and offer tailored Regions products and guidance. The role emphasizes sales experience, customer service, and a path for growth within retail banking.

Responsibilities include meeting branch targets, outbound calling, educating customers on loan/deposit products, and assisting with digital banking solutions.