Relationship Banker II: Growth & Digital Banking

Regions Bank; Shalimar (FL); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Volunteer Program

Job summary

Regions Bank in Shalimar, Florida is seeking a Relationship Banker II to meet with customers to assess financial needs and offer appropriate products and guidance. The role emphasizes growth opportunities, results-driven performance, and teamwork to deliver excellent customer experiences.

The position involves outbound calls, banking product education, and using digital solutions to simplify banking. A strong focus on cash handling, regulatory compliance, and customer service is required.

Qualifications

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods of time
• Ability to lift up to twenty (20) pounds
• Bachelor’s degree preferred
• One year of cash-handling, banking, and/or customer service experience

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspectives about Regions’ solutions
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings
• Provides a consistent optimal customer experience, including greeting customers and processing transactions
• Owns and resolves customer issues
• Refers customers to an internal team of experts when complex financial goals and needs are recognized
• Follows all bank processes and procedures and adheres to applicable laws and regulations

Education

Bachelor’s degree

Strong communication skills

Customer focus

Tools

Cash handling

Job description

Regions Bank in Shalimar, Florida is seeking a Relationship Banker II to meet with customers to assess financial needs and offer appropriate products and guidance. The role emphasizes growth opportunities, results-driven performance, and teamwork to deliver excellent customer experiences.

The position involves outbound calls, banking product education, and using digital solutions to simplify banking. A strong focus on cash handling, regulatory compliance, and customer service is required.