Relationship Banker II: Growth & Digital Banking

Regions Bank; Lakeland (FL); On-site; USD 44,000 - 62,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Volunteer Program

Job summary

Regions Bank in Lakeland, FL is seeking a Relationship Banker II to meet with customers, identify financial needs, and offer appropriate products and guidance to help achieve goals. The role focuses on growth, service quality, and teamwork within a branch setting.

The candidate should be results-driven, capable of handling cash, and comfortable working in a fast-paced retail environment with opportunities for advancement.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer regularly, including typing and monitoring.
• Ability to walk and stand for extended periods.
• Ability to lift up to twenty pounds.

Responsibilities

• Achieves branch targets by identifying customer needs and offering Regions solutions.
• Makes outbound calls to expand relationships and acquire new customers.
• Educates customers on Regions’ Consumer and Business products and services, including loans and deposits.
• Educates customers on digital solutions such as mobile, online, and ATM offerings.
• Delivers a consistent customer experience and assists with transactions as needed.
• Owns and resolves customer issues and refers complex goals to specialists.
• Follows bank processes, procedures, and regulatory requirements.

Skills

Relationship-building skills

Communication

Customer focus

Digital banking knowledge

Multi-tasking

Cash handling

Physical stamina

Education

High School Diploma or GED

Bachelor’s degree

Life Insurance License

Job description

Regions Bank in Lakeland, FL is seeking a Relationship Banker II to meet with customers, identify financial needs, and offer appropriate products and guidance to help achieve goals. The role focuses on growth, service quality, and teamwork within a branch setting.

The candidate should be results-driven, capable of handling cash, and comfortable working in a fast-paced retail environment with opportunities for advancement.