Relationship Banker II: Growth & Customer Impact

Regions Bank; Hattiesburg (MS); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

401K match

Medical/Dental/Vision

HSA

FSA

Life Insurance

Parental Leave

Employee Assistance

Volunteer program

Paid time off

Job summary

Regions Bank in Hattiesburg, MS is seeking a Relationship Banker II to meet with customers and prospects to assess financial needs and offer banking solutions. You will guide customers toward appropriate products and services while delivering exceptional service in person and by phone.

The role rewards a results-driven, team-oriented candidate with retail or sales experience. Knowledge of consumer and business products and the ability to discuss digital banking options are important for success.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree preferred.

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions' solutions.
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones.
• Educates and advises customers on Regions' Consumer and Business products and services, including all loan and deposit types.
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
• Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose.
• Owns and resolves customer issues.
• Refers customers to an internal team of experts when complex financial goals and needs are recognized.
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks

Skills

Relationship building

Communication skills

Customer focus

Cash handling

Digital banking

Time management

Education

High School Diploma or GED

Bachelor's degree

Job description

Regions Bank in Hattiesburg, MS is seeking a Relationship Banker II to meet with customers and prospects to assess financial needs and offer banking solutions. You will guide customers toward appropriate products and services while delivering exceptional service in person and by phone.

The role rewards a results-driven, team-oriented candidate with retail or sales experience. Knowledge of consumer and business products and the ability to discuss digital banking options are important for success.