Relationship Banker II: Growth, Coaching & Service

Santander; United States; On-site; USD 35,000 - 58,000; Full time

Job summary

Santander's Hartford Banking Center seeks a Banking Center Relationship Banker II to serve customers, drive sales, and support operations. You will handle routine transactions, assess customer needs, and build strong relationships across the branch.

The role emphasizes teamwork, coaching of fellow bankers, and adherence to regulatory requirements. Availability for variable hours and occasional travel between Banking Centers is expected.

Qualifications

• H.S. Diploma or GED required.
• Advanced degrees (Associates and/or Bachelor's) preferred.
• 3-4 years customer service and needs-based banking sales experience preferred.
• 0-2 years supervisory experience preferred.
• Demonstrated success in leading, coaching, and motivating.
• Working knowledge of all products and services.
• Ability to work a flexible and/or rotating schedule, including Saturdays, Sundays and extended hours.

Responsibilities

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.
• Assist with supervision of banking center colleagues offering coaching support to fellow bankers. Act as a role model and help onboard new bankers.

Skills

Customer service

Banking sales

Leadership

Banking knowledge

Flexible schedule

Education

H.S. Diploma or GED

Associate's or Bachelor's degree

Tools

Banking systems

Job description

Santander's Hartford Banking Center seeks a Banking Center Relationship Banker II to serve customers, drive sales, and support operations. You will handle routine transactions, assess customer needs, and build strong relationships across the branch.

The role emphasizes teamwork, coaching of fellow bankers, and adherence to regulatory requirements. Availability for variable hours and occasional travel between Banking Centers is expected.