Relationship Banker II: Grow Relationships & Cross-Sell

Trustmark; Selma (AL); Sur place; USD 38 000 - 52 000; Plein temps

Résumé du poste

Trustmark is seeking a Relationship Banker in Alabama to identify customer needs and match them with bank products to enhance satisfaction and loyalty. You will perform cash and non-cash transactions, process deposits and loans, and strive to deepen customer relationships through proactive sales and service efforts.

The role emphasizes cross-selling deposits, loans, and related services while maintaining Trustmark service standards and safeguarding assets.

Qualifications

• Experience in customer service and retail selling.
• Ability to cross-sell deposits, loans, and related banking services.
• Strong interpersonal and written communication skills.
• Proficiency with basic math and accuracy in cash handling.
• Ability to meet sales goals in a retail environment.
• Comfort with learning internal banking systems.

Responsabilités

• Identify customer needs and refer to appropriate bank products.
• Sell and cross-sell deposit accounts, loan products, insurance, and cash management services.
• Deliver exceptional customer experience following Trustmark standards.
• Safeguard bank assets while processing transactions accurately.
• Balance cash drawer daily and ensure proper documentation.

Connaissances

Customer service

Sales & referrals

Communication

Cash handling

Teamwork

Time management

Formation

High school diploma or GED

Description du poste

Trustmark is seeking a Relationship Banker in Alabama to identify customer needs and match them with bank products to enhance satisfaction and loyalty. You will perform cash and non-cash transactions, process deposits and loans, and strive to deepen customer relationships through proactive sales and service efforts.

The role emphasizes cross-selling deposits, loans, and related services while maintaining Trustmark service standards and safeguarding assets.