Relationship Banker I — Growth & Service Expert

Trustmark; Fairhope (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Trustmark Bank in Fairhope, Alabama is seeking a Relationship Banker to identify customer needs and match them with the right bank products and services, enhancing customer satisfaction, loyalty, and financial well-being. You will combine proactive sales and service with referrals to deepen client relationships.

Responsibilities include handling deposits and withdrawals, balancing cash drawers, delivering service that meets Trustmark standards, and pursuing quarterly sales and referral goals

Qualifications

• High school diploma or GED is required.
• 1 year of sales or customer service experience (Bachelor’s degree acceptable in lieu).
• Able to perform routine transactions and balance the cash drawer.
• Exceptional customer service skills with the ability to learn Trustmark products.

Responsibilities

• Identify customer needs and make referrals through proactive sales/service efforts.
• Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.

Skills

Customer needs identification

Proactive sales/service

Cash handling

Interpersonal communication

Time management

Detail orientation

Professional appearance

Education

High school diploma or GED

Bachelor’s degree acceptable in lieu

Job description

Trustmark Bank in Fairhope, Alabama is seeking a Relationship Banker to identify customer needs and match them with the right bank products and services, enhancing customer satisfaction, loyalty, and financial well-being. You will combine proactive sales and service with referrals to deepen client relationships.

Responsibilities include handling deposits and withdrawals, balancing cash drawers, delivering service that meets Trustmark standards, and pursuing quarterly sales and referral goals