Relationship Banker II — Grow Loans & Customer Wealth

UMB Financial Corporation; Chandler (AZ); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

401(k) matching

Paid holidays

Health insurance

Job summary

UMB Financial Corporation is seeking a Personal Banker to build lasting customer relationships, understand financial goals, and provide tailored banking solutions. You will leverage product knowledge to cross-sell loans and services while handling transactions and maintaining compliance.

The role emphasizes a high-energy, sales-driven environment with mentorship from leadership. Ideal candidates have strong communication skills, a customer-centric mindset, and the ability to work weekends and

Qualifications

• HS Diploma or equivalent required.
• Two years of retail banking sales experience or related experience preferred.
• Ability to obtain an NMLS registration within 90 days.
• Ability to learn products, services, and procedures quickly and accurately.
• Strong math skills and problem-solving within risk parameters.

Responsibilities

• Ask personalized questions to learn customer goals and connect them to solutions.
• Build and manage a loan pipeline with strong closing conversions (home equity, personal, auto loans, mortgage referrals).
• Create sales opportunities and grow the customer base through networking and prospecting.
• Learn processes like transactions, cash handling, and bank documentation per standards.
• strive to exceed daily KPIs while delivering exceptional customer experience.

Skills

Customer relationships

Sales experience

Banking knowledge

Communication skills

Problem solving

Education

HS Diploma or equivalent

College degree preferred

Job description

UMB Financial Corporation is seeking a Personal Banker to build lasting customer relationships, understand financial goals, and provide tailored banking solutions. You will leverage product knowledge to cross-sell loans and services while handling transactions and maintaining compliance.

The role emphasizes a high-energy, sales-driven environment with mentorship from leadership. Ideal candidates have strong communication skills, a customer-centric mindset, and the ability to work weekends and