Relationship Banker II - Grow Clients with Digital Banking

U.S. Bank; Westminster (CA); On-site; USD 57,000 - 69,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Paid vacation

Paid holidays

Parental leave

Adoption assistance

Job summary

U.S. Bank is seeking a Relationship Banker to build trusted client relationships, assess financial needs, and offer banking solutions. The role involves opening accounts, processing loans, and educating customers on digital tools to enhance the client experience.

You will work from a U.S. Bank location, collaborating with branch teams to deliver personalized service and drive customer satisfaction while adhering to regulatory requirements.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.
• Proven ability to build and foster relationships with clients.
• Knowledge of retail banking products and services.
• Experience with digital products and self-service technologies.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs.
• Identifies solutions for new and existing clients based on their needs by engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.

Skills

Relationship building

Client outreach

Communication with clients

Digital products knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build trusted client relationships, assess financial needs, and offer banking solutions. The role involves opening accounts, processing loans, and educating customers on digital tools to enhance the client experience.

You will work from a U.S. Bank location, collaborating with branch teams to deliver personalized service and drive customer satisfaction while adhering to regulatory requirements.