Relationship Banker II: Digital-First Finance Advisor

Usbank; Overland Park (KS); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

401(k) and retirement plan

Paid vacation

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers through in-person, appointment, and virtual channels, delivering tailored financial guidance and driving digital-first experiences.

You will build trust, identify needs, and recommend deposit and loan solutions while ensuring accuracy and excellent service. The role emphasizes proactive outreach, knowledge of retail banking products, and collaboration with branch teammates to serve clients effectively.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options to meet financial needs.
• Provides accurate processing of basic transactions and maintains client experience.

Skills

Relationship building

Communication

Customer service

Sales campaigns

Digital products

Education

High school diploma or equivalent

Tools

Banking systems

Job description

U.S. Bank is seeking a Relationship Banker to engage customers through in-person, appointment, and virtual channels, delivering tailored financial guidance and driving digital-first experiences.

You will build trust, identify needs, and recommend deposit and loan solutions while ensuring accuracy and excellent service. The role emphasizes proactive outreach, knowledge of retail banking products, and collaboration with branch teammates to serve clients effectively.