Relationship Banker II - Digital-First Client Advocate

U.S. Bank; Littleton (CO); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Bankers to build strong client relationships across multiple channels, including in-person and virtual interactions. You will assess banking needs, open accounts, process requests, and educate clients on digital banking tools to optimize their financial well-being.

The role requires strong communication, a customer-service mindset, and experience in retail banking. You will collaborate with branch teams to deliver an exceptional client experience and drive

Qualifications

• High school diploma or equivalent required.
• Typically 4–5 years of retail banking experience or equivalent training.

Responsibilities

• Build and foster client relationships through in-person or digital channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products and services; make suitable recommendations.
• Proactively reach out to clients to understand financial needs and preferences.
• Partner with branch team members to deliver exceptional client experiences.

Skills

Relationship building

Client communication

Sales campaigns

Digital banking

Customer service

Financial services experience

Product knowledge

Proactive outreach

Interpersonal skills

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Bankers to build strong client relationships across multiple channels, including in-person and virtual interactions. You will assess banking needs, open accounts, process requests, and educate clients on digital banking tools to optimize their financial well-being.

The role requires strong communication, a customer-service mindset, and experience in retail banking. You will collaborate with branch teams to deliver an exceptional client experience and drive