Relationship Banker II: Digital-First Client Advisor

Us Bank; Madison (WI); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability Insurance

Parental Leave

401(k)

Paid Vacation

Paid Holidays

Adoption Assistance

Sick Leave

Job summary

U.S. Bank is seeking a Relationship Banker in Madison, WI to build trusted relationships with customers across in-person, by appointment, and virtual channels.

You will assess banking needs, open accounts, process loan and deposit products, and promote digital self-service tools. Ideal candidates have strong communication, proven relationship-building ability, and a deep understanding of retail banking products.

Qualifications

• High school diploma or equivalent required.
• Typically 4–5 years of retail banking experience or equivalent training.

Responsibilities

• Engage clients via multiple channels to provide counsel and service with a digital-first mindset.
• Identify client needs and recommend deposit and loan products; open new accounts and process service requests.
• Educate customers on digital self-service options and ensure accurate data and documentation.

Skills

Relationship building

Effective communication

Sales experience

Digital banking knowledge

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker in Madison, WI to build trusted relationships with customers across in-person, by appointment, and virtual channels.

You will assess banking needs, open accounts, process loan and deposit products, and promote digital self-service tools. Ideal candidates have strong communication, proven relationship-building ability, and a deep understanding of retail banking products.