Relationship Banker II: Digital-First Client Advisor

U.S. Bank; Lawrence (KS); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Sick leave

Job summary

U.S. Bank is hiring a Relationship Banker in Kansas (Lawrence) to provide exceptional client service across in-person, appointment, and virtual channels. You will assess financial needs, open accounts, and educate customers on digital banking tools while building trusted relationships with clients and collaborating with the branch team.

The role requires a high school diploma and retail banking experience, with a focus on customer service and proactive outreach to meet customer goals.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum four to five years of job-related, retail banking experience.
• Proven ability to build and foster relationships with clients.
• Ability to engage and communicate with clients.
• Thorough knowledge of retail products and services.
• Experience with sales campaigns and digital self-service tools.

Responsibilities

• Build relationships with clients via in-person, appointment, and digital channels.
• Assess clients’ banking needs and recommend deposit and loan products.
• Open new consumer and business accounts and process requests.
• Educate clients on digital self-service products and services.
• Collaborate with branch team to serve clients and meet targets.

Skills

Relationship building

Customer service

Multi-channel outreach

Digital product knowledge

Sales campaigns familiarity

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring a Relationship Banker in Kansas (Lawrence) to provide exceptional client service across in-person, appointment, and virtual channels. You will assess financial needs, open accounts, and educate customers on digital banking tools while building trusted relationships with clients and collaborating with the branch team.

The role requires a high school diploma and retail banking experience, with a focus on customer service and proactive outreach to meet customer goals.