Relationship Banker II: Digital-First Client Advisor

US Bank; Dubuque (IA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance (short-term &

Disability insurance (long-term)

Pregnancy disability and parental lea

401(k) and employer-funded retirement

Paid vacation

11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, educate clients on deposits and loans, and recommend solutions aligned with goals.

The role emphasizes a digital-first mindset, proactive outreach, and collaboration with branch teams to serve clients with excellence. A strong foundation in customer service and financial products is essential.

Qualifications

• High school diploma or equivalent.
• Typically has several years of retail banking experience or equivalent training.
• Proven ability to build and foster relationships with clients.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes service requests.
• Proactively educates clients on digital products and self-service options to meet needs.
• Leverages resources to optimize client experience with accuracy and efficiency.

Skills

Relationship building

Communication

Customer service

Digital banking products

Sales campaigns

Financial services knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, educate clients on deposits and loans, and recommend solutions aligned with goals.

The role emphasizes a digital-first mindset, proactive outreach, and collaboration with branch teams to serve clients with excellence. A strong foundation in customer service and financial products is essential.