Relationship Banker II: Digital-First Banking Expert

U.S. Bank; Bellevue (NE); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation

Job summary

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, appointment, and digital channels. You will assess client needs, educate on deposits and loans, and open new accounts while partnering with branch teams to deliver an excellent client experience.

The role requires strong communication, customer service excellence, and a digital-first mindset to help clients meet financial goals.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow-up.
• Engage clients via in-person, by appointment, and virtual channels to provide banking guidance.
• Open new consumer and business accounts and submit service requests.
• Educate clients on deposit and loan products, digital tools, and self-service channels.

Skills

Relationship building

Effective communication

Customer service

Sales experience

Digital banking products

Prospecting outreach

Team collaboration

Education

High school diploma or equivalent

Tools

CRM systems

Banking software

Self-service digital tools

Job description

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, appointment, and digital channels. You will assess client needs, educate on deposits and loans, and open new accounts while partnering with branch teams to deliver an excellent client experience.

The role requires strong communication, customer service excellence, and a digital-first mindset to help clients meet financial goals.