Relationship Banker II – Digital-First Banking & Advisory

U.S. Bank; Plymouth (MN); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Paid holidays

Sick and Safe Leave

Adoption assistance

Job summary

U.S. Bank seeks a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, providing tailored banking guidance while embracing a digital-first mindset.

You will assess customer needs, open accounts, process applications, and educate clients on products and services, ensuring accurate, compliant service and cross-sell opportunities. This role emphasizes collaborative teamwork and a proactive customer-centric approach.

Qualifications

• High school diploma or equivalent required.
• Typically 4–5 years of job-related, retail banking experience or equivalent training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes service requests.
• Promotes and educates clients on digital products and self-service technologies.
• Delivers an optimal client experience through accurate processing of transactions and collaboration with branch team members.

Skills

Relationship building

Customer service

Communication

Sales experience

Digital channels

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, providing tailored banking guidance while embracing a digital-first mindset.

You will assess customer needs, open accounts, process applications, and educate clients on products and services, ensuring accurate, compliant service and cross-sell opportunities. This role emphasizes collaborative teamwork and a proactive customer-centric approach.