Relationship Banker II — Digital-First Banking

U.S. Bank; Akron (OH); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Adoption assistance

Disability insurance

Job summary

U.S. Bank in Akron is seeking a Client Relationship Consultant 2 to engage customers across in-person, appointment-based, and virtual channels, delivering thoughtful financial guidance with a digital-first mindset.

You will assess customer needs, open accounts, process service requests, and educate clients on deposits, loans, and digital tools. You’ll collaborate with branch teammates to deliver an exceptional, compliant client experience while building lasting relationships.

Qualifications

• High school diploma or equivalent required.
• Retail banking experience preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Build relationships with customers across multiple channels.
• Educate clients on deposit and loan products.
• Open accounts and process service requests.
• Promote digital banking and self-service tools.
• Collaborate with branch teammates to serve clients.

Skills

Relationship building

Customer service

Communication

Digital banking

Education

High school diploma or equivalent

Job description

U.S. Bank in Akron is seeking a Client Relationship Consultant 2 to engage customers across in-person, appointment-based, and virtual channels, delivering thoughtful financial guidance with a digital-first mindset.

You will assess customer needs, open accounts, process service requests, and educate clients on deposits, loans, and digital tools. You’ll collaborate with branch teammates to deliver an exceptional, compliant client experience while building lasting relationships.