Relationship Banker II: Digital-First Client Advisor

Us Bank; Twin Falls (ID); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) retirement plan

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, providing guidance on deposit and loan products and building lasting relationships.

You will identify clients' financial needs, promote digital self-service tools, and support account openings and credit applications. The role emphasizes proactive outreach, strong communication, and collaboration with branch teams to deliver an exceptional client experience while adhering to bank

Qualifications

• High school diploma or equivalent
• Typically 4–5 years of retail banking experience or equivalent training

Responsibilities

• Build relationships with customers across channels, including in-person, by appointment, and virtually.
• Educate clients on deposit and loan products and services, and recommend solutions based on goals.
• Open new consumer and business accounts, process service requests, and submit credit applications.
• Educate clients on emerging digital products and self-service options to meet financial needs.
• Collaborate with branch teams to ensure an optimal client experience and accuracy.

Skills

Relationship building

Client communication

Digital product knowledge

Sales campaigns

Customer service

Proactive outreach

Interpersonal skills

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, providing guidance on deposit and loan products and building lasting relationships.

You will identify clients' financial needs, promote digital self-service tools, and support account openings and credit applications. The role emphasizes proactive outreach, strong communication, and collaboration with branch teams to deliver an exceptional client experience while adhering to bank