Relationship Banker II: Build Trust & Loans

Us Bank; San Jose (CA); On-site; USD 61,000 - 74,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to build trust-based relationships with customers by meeting face to face and advising on banking needs, deposits, loans, and digital services.

You will identify solutions through proactive outreach, educate clients on products, and collaborate with branch teams to deliver excellent service. This role emphasizes strong communication and a digital-first mindset, with on-site work requirements.

Qualifications

• High school diploma or equivalent required.
• Typically 4–5 years of retail banking experience or equivalent training.
• NMLS registration may be required under banking regulations.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.

Skills

Relationship building

Client engagement

Consultative selling

Financial product knowledge

Digital banking experience

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build trust-based relationships with customers by meeting face to face and advising on banking needs, deposits, loans, and digital services.

You will identify solutions through proactive outreach, educate clients on products, and collaborate with branch teams to deliver excellent service. This role emphasizes strong communication and a digital-first mindset, with on-site work requirements.